Services

Our role is to support and facilitate the day to day management of a Scheme to ensure legislative obligations are met whilst ensuring the best interests of all parties are considered. We are committed to providing affordable, professional management services whilst understanding the importance of client service, maintenance of client assets and value for money.

 

We recognise that no two strata or community title properties are the same and taking this into account, we provide tailored management solutions to meet your needs.

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Administration & Financial Management

General meetings – meeting notices, agendas and minutes

Financial reporting

Arrears management and debt collection

Budget preparation

Levy processing

Facilitation of audits, BAS, Income Tax Returns

Access to Owners portal

By-law management

Maintenance and repairs – obtaining quotes, issuing work orders

Insurance – quotes, policy placement and renewals, claims, valuations and certificates

Legislative & compliance requirements

Dispute resolution

Contactor compliance

Electronic banking and payment systems

Prompt provision of documents and certificates

Maintenance of Owners Corporation records

Risk and compliance services – Work Health & Safety, Asbestos, Annual Fire Safety Statements, Child Safe Window Devices and more

Meeting management and Support

New Development Set Up

We provide developers with guidance through documentation which needs to be provided to the Owners Corporation upon registration of strata and community plans such as certifications, manuals, warranties and maintenance schedules and offer practical advice on legislative, operational and financial ramifications of different schemes. This includes reviewing draft by-laws and advice on their practicalities to minimise issues and disputes at a later date.

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Strata Searches

We provide prospective purchasers with a written analysis of the Owners Corporation’s records to provide clients with the knowledge they need to make an informed decision, on the position of the property they are interested in purchasing.

 

Our reports provide information on the building, financial matters, insurance details, by-laws, extracts of reports such as the Capital Works Fund forecast, Work Health & Safety Report, Asbestos Report, minutes from general meetings and strata committee meetings.

What Our Clients Say About Us

After meeting with Debbie and holding a meeting to consider our options we appointed Orana Strata Services as our managing agent. Since this appointment we have been very happy with the services provided. Debbie acts professionally and efficiently, responds promptly and is friendly and courteous, taking a personal interest in our complex.    

Patrick

Chairperson – Community Association, Dubbo

Debbie has been the Strata Manager for several of my landlord’s properties. She has proved to be capable, efficient, ready to do that little bit extra and knowledgeable about strata matters.    

Chris

Rental Agent Dubbo

We enjoyed working with Debbie and from the time she was appointed to our plan, she attended to our Strata requirements in a professional manner, responded promptly and was efficient, friendly and courteous at all times. She took a personal interest in the building and kept us informed of issues and of changes to legislation.    

Neil

Chairperson/Treasurer – Dubbo

Thanks for the meeting in Dubbo. Very happy and impressed with the way it went.  

Simon

Simon - Developer Warren

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