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Privacy Policy

At Orana Strata Services, we respect our client’s privacy and implement all reasonable measures to safeguard any personal information entrusted to us.

Orana Strata Services are required to maintain and collect information as regulated and governed by the following legislation:

Strata Schemes Management Act 2015 (NSW);

Strata Scheme Management Regulation 2016 (NSW);

Community Land Management Act 1989 (NSW);

Property Stock and Business Agents Act 2002 (NSW);

Property Stock and Business Agents Regulations 2003 (NSW);

Privacy Amendment (Notifiable Data Breaches) Act 2017.

Our privacy principles apply primarily to the following areas:

Orana Strata Services only collect and store an individual’s personal information that is required by legislation and necessary to undertake our duties as strata managing agents on behalf of schemes under management.

Use and disclosure
We do not use or disclose personal information about an individual for any purpose other than the primary purpose for which the collection of the information pertained, unless the individual would reasonably expect Orana Strata Services to use or disclose the information for another purpose.

Orana Strata Services will not release any personal information to a third party, unless it is under the following circumstances:

direct instructions from the individual;

as required by our statutory obligations as strata managing agents;

to fulfil legal obligation to make repairs to the common property; or

via legal instructions or orders.

To maintain security, Orana Strata Services implement a high level of up-to-date computer security around our IT infrastructure including firewalls, anti-virus & anti-spam soft/hardware.

If you believe there has been a breach of your private information held please contact Orana Strata Services at or 0490 972 370

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