Data Management & Recovery Policy
Orana Strata Services is committed to provide seamless services to its customer and employees. Information Technology (IT) forms the backbone of the core business operations and Orana Strata Services realises that having a contingency plan in the event of a disaster gives Orana Strata Services a competitive advantage.
Disasters are not limited to adverse weather conditions. Any event that could likely cause an extended delay of service is considered a disaster event for the business.
Statement of Policy
Orana Strata Services needs to collect and use information about people with whom it works, in order to operate and carry out its functions. These may include members of the public, current, past and prospective employees, clients and suppliers. This information can be shared with third parties for compliance regulations, as needed. The data is collected, recorded and stored in numerous IT applications.
Orana Strata Services has implemented a backup policy to ensure that critical IT applications hosting sensitive information are regularly backed up. These backups are hosted locally at Orana Strata Services data centre and are also replicated to a secured offsite location, within Australia.
The below points outline the data management and recovery policy:
In the event of a disaster:
- Servers will be created virtually in the cloud from the latest off-site backup (previous business day).
- The IT services provider will purchase new equipment and rebuild the server environment and restore from the last backup (previous business day).
- The cloud servers will be decommissioned once new servers are built and operating.